Passengers can purchase ticket from airliners or travel agents. Once written down on the ticket, passenger's name cannot be changed. Unless specifically noted, the ticket is valid for a year after purchase. Passenger can get refund before expiration of validity day; however, a service charge will be levied. Tickets with big discount may have length of validity period and other restrictions. Passengers should make clear of the above at time of purchasing ticket.

In case of lost ticket, passenger may report the loss to the airline within the valid date. Refund or issuance of a new one will be given to the passenger after the ticket is confirmed not having been used. A service charge will be levied.