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[Q] Where can I find an ATM?


[A] In Terminal 1, passengers can find the ATMs for the Bank of Taiwan, Mega International Commercial Bank, and Chunghwa Post and so on behind Subway in the middle of the Terminal.


At Terminal 2, the ATM for Standard Chartered is located near FamilyMart. In the Departure Lounge, ATMs of Bank of Taiwan andMega International Commercial Bank are located beside the Airlines VIP Lounge.


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[Q] Why is the observatory outdoors? Was it not supposed to be an indoor area, allowing visitors to watch airplane take-offs and landings with a cup of coffee?


[A]  The observatory was constructed with reference to Japanese airport observatories.


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[Q] Where can I obtain Military Service Discharge Orders?


[A] At the National Military Service Center located at the UNI Air standby counter in terminal 2.


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[Q] Where is Subway?


[A] Subway is located directly in front of the Chunghwa Telecom counter.


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[Q] Where can I apply for a Youth Travel Card?


[A] Application services are provide at the Travel Service Center, located at the back of the Information Counter of Terminal 2.


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[Q] Where can I apply for a mobile prepaid card or buy a SIM card?


[A]  The Chunghwa Telecom counter is located in the middle of Terminal 1


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[Q] Where can I apply for travel insurance?


[A]  Travel insurance can be applied at the Shinkong Life Insurance counter in front of the first check-in counter in Terminal 1.


The Cathay Life Insurance counter is in front of the Domestic Information Counter in Terminal 2.


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[Q] Is there a library in the Taipei Songshan Airport?


[A]  Yes. An intelligent library is located on the first basement level of the MRT Songshan Airport station. Passengers are able to access the library with their EasyCards.


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[Q] I took a domestic flight to Kinmen; can I claim a tax refund at the airport?


[A]   No. The Kinmen Airport is a domestic airport of the R.O.C.


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[Q] Is smoking permitted on the observatory?


[A]  No. Even though the observatory is a public area, for the welfare of all visitors, smoking is strictly prohibited.


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